To access your booking results and documentation, please use the username registered to your account and the required password to login to your Travel Agent Console.
To access your bookings, saved or submitted, please use the email registered to your booking and the Travel Plan ID (or Invoice Number) to login to My Plans.
Search for Accommodation
Where do you want to stay?
When and Who do you want to stay?
Refine your search and compare options
Add Preferences to your Travel Plan
Cancellation & refund policy We respectfully advise that cancellation is a matter of personal travel insurance, we can not underwrite people's travels, hence the Customer Terms and Conditions / 11. Cancellation - that you acknowledge at booking and set out in this screen and your Travel Plan, highlight the need for you to have travel insurance and if you have particular concerns you should have that with suitable health & 'cancel for any reason' coverage.
In the unfortunate event that you need to cancel a Stay on your Travel Plan (or part thereof), please understand the Cancellation and Refund Policy from the Customer Terms and Conditions accepted in the Travel Plan Authorisation:
The Pay Now amount (Paid) is non-refundable for a confirmed booking. We strongly advise that the Customer have a travel insurance policy coverage for the non-refundable Pay Now (Paid) amount in the event that the Customer has cause to cancel a confirmed booking.
Cancellation includes a Reduction of Rooms or Nights for a confirmed booking. For a Reduction of Rooms or Nights - calculate the new/revised Stay as per the Travel Plan at www.monasterystays.com; the new/revised Stay will be documented in your updated Booking Information Package. The difference in the Pay Now amount between the original Stay and the new/revised Stay is defined as the Post Confirmation Amendment in the Booking Information Package. The Post Confirmation Amendment is not refundable.
For Reduction of Rooms or Nights or Cancellation of a confirmed booking at or within seven (7) days of the Arrive date, the Customer will be charged an additional Late Cancellation Fee equal to one (1) night of the Pay Later/Balance Payable at the Accommodation amount for the confirmed Stay. The Late Cancellation Fee is part compensation to the Monastery for the room(s) unoccupied. The Late Cancellation Fee is invoiced by Monastery Stays on behalf of the Monastery using the secure e-commerce gateway; settlement is required within 5 business days of the date of issue. Payment of the Late Cancellation Fee will be receipted in the Booking Information Package.
Reduction of Rooms or Nights of a Group Booking (10+ guests)
We understand group booking logistics and we are here to help and we work with you to make all aspects of your booking secure and easy to manage
As a group, and as an exception to the above noted Terms, we allow you to reduce guest numbers by 10% of the originally confirmed booking, up until 90 days prior to the Arrive Date and the booking will be reconfigured and the Pay Now amount would be reconciled accordingly for you (i.e. no additional charges and no penalty), this group booking assistance is an exception to the above noted Terms which state that the Pay Now amount is non-refundable for confirmed bookings.
For Reduction of Rooms or Nights within 90 days of the Arrive Date, the standard Terms (Above) apply.
If you cancel completely the Pay Now component is not refundable, as advised you should have Travel Insurance in the event of any claimable cause.
Additional rooms can be booked subject to availability at the time of request and are managed as incremental bookings.
Cancellation while within the dates of a confirmed Stay, settlement of the Balance Payable at the Accommodation is at the instruction of the guest house Director and will be advised to you and/or presented for settlement through your Travel Plan.
If your Cancellation is a change of dates for the same number of nights/people (modification / equivalent rebooking), an additional one off handling charge will apply (€5.00 per person/night).
Getting Started
Begin Searching
Group Bookings
Join our Email List
Contact Us
Constructive feedback helps us continuously improve Monastery Stays for our valued customers.
If you are looking to give feedback on your Stay please Click Here
Please give us your feedback on using www.monasterystays.com:
