Reduction of Rooms or Nights A Reduction of Rooms or Nights, made in good time (weeks in advance, not days) is understandable and normally easily completed on your behalf. We recommend where possible that you contact us for assistance. Our skilled and trained linguists can complete this request for you and ensure it is documented correctly.
The Cancellation Policy Click here to read sets out the policy for a Reduction of Rooms or Nights.
For a Reduction of Rooms or Nights for a confirmed booking, the Pay Now amount is re-calculated for the revised Stay and the difference in the Pay Now amount between the original Stay and the revised Stay is defined as the Post Confirmation Amendment in the Booking Information Package. The Post Confirmation Amendment is not refundable.
Late notice Reduction of Rooms or Nights or Cancellation at or within seven (7) days of the Arrive date (including non-arrival) will be charged an additional Late Cancellation Fee equal to one (1) night of the Pay Later amount. Click here to read in full
This is clearly stated and accepted by you in completing the Travel Plan Authorisation as shown in your Customer Console for the Travel Plan.
Back to Top Additional Rooms or Nights Additional Rooms or Nights can be added to your Travel Plan, subject to availability.
Act early as additional rooms and/or days are often is short supply and cannot be guaranteed.
Contact Monastery Stays via your Customer Console stating the Travel Plan ID, Stay and new requirements (room configuration and/or Arrive/Depart dates).
A request for Additional Rooms or Nights is as if a new and separate booking request and as such is re-calculated in the same way as the existing Travel Plan:
Total Cost
=
Price x Number of Nights
Pay Now
=
Amount paid upon booking of the confirmed Preference. See 11. Cancellation
Pay Later
=
Balance (Total - Pay Now) paid at the Preference at check-in
Total Cost
=
Pay Now + Pay Later
where:
Number of Nights is defined by your Arrive and Depart dates per Stay on the Travel Plan.
Price for a Preference is quoted per room per night, including Monastery Room Rate and Monastery Stays Booking Fee.
Pay Now is Monastery Stays Booking Fee & Deposit if required by the Preference.
Pay Later is the balance (Total Cost - Pay Now) paid at the confirmed Preference at check-in.
We follow the same thorough processes in completing a request for Additional Rooms and/or Nights and provide clear guidance.
If the Additional Rooms and/or Nights are available:
Monastery Stays will make the modifications to your Travel Plan in your Customer Console, you will then be required to complete payment of the variance in the Pay Now component of the Total Cost between the existing Travel Plan and the revised Travel Plan.
You will be presented with a Travel Plan Authorisation Pay Now button in your Customer Console to complete the payment.
Once the additional Travel Plan Authorisation is complete you will have access to your revised Travel Plan.
If the request for Additional Rooms and/or Nights is not possible:
Your existing Travel Plan remains as per the Travel Plan Authorisation.
We will work with you to assist with options to meet your request for Additional Rooms and/or Nights where possible.
Looking for your Plan? Login Now! Saved Plans or Paypal submitted Plans accessed through the Customer Console
Travel Agents Click here to login or register now.
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